Reference

mainlotre Terms & Conditions

Our Terms & Conditions set the rules for opening an account, entering the Live Dealer Lobby and using DANA, OVO, GoPay or QRIS where local law permits.

Account accessWallet conditionsPolicy requestsIndonesia access
mainlotre mainlotre Terms & Conditions
POLICY HELP ROUTES

Get Help With Terms Questions

A clear support route helps when a clause affects your account step or wallet status.

Account access If phone verification or a Terms & Conditions requirement pauses account access, send the…
Wallet status For DANA, OVO, GoPay or QRIS questions, include the payment receipt and visible status.
Policy changes When you want to question a clause or request a wording change, contact support…
HOW WE HANDLE TERMS

Account Records, Cookies And Requests

Our handling of this policy starts with the account details needed to apply the Terms & Conditions consistently.

Account details

We use the details you submit during account creation and phone verification to apply these Terms & Conditions, match support questions to the correct account and reduce confusion during later access checks.

Cookie use

Cookies can keep your policy choices, login path and device session working as you move between the Terms & Conditions page and the account area. Your browser settings control cookie removal.

Account security

Keep your login details private and use your own device where possible. If an unfamiliar access event appears, contact us through the support path and mention the affected account step.

Payment records

A DANA, OVO, GoPay, QRIS, bank transfer or virtual account receipt may be retained with its status so we can answer a payment-condition question and trace the relevant account event.

Retention period

We retain policy, verification and transaction records only for the period needed to operate the account, resolve requests and meet applicable legal duties. We remove or restrict records when that period ends.

Change requests

To ask us to correct, access or remove eligible account data, identify the record and explain the requested action through support. We may ask for account verification before making a change.

Terms & Conditions Questions Answered

The questions below address the account and payment situations most likely to matter before you proceed. We keep the answers tied to our published Terms & Conditions, including local eligibility, phone verification, device behaviour, wallet records and requests sent through the support path.

You can read the current Terms & Conditions on this page before opening an account. Check the effective wording again before using the Live Dealer Lobby or submitting a DANA, OVO, GoPay or QRIS payment request.

Yes, they set the account and wallet conditions shown for Indonesia access, but eligibility depends on local law. You must confirm that access is permitted where you are located before creating or using an account.

Phone verification helps us connect the account to the contact detail you provide before account access. It also gives support a defined account step to check when a policy or login question is raised.

The terms require you to follow the payment instructions shown at the cashier and keep your receipt. DANA and QRIS status may be checked against the account record when a payment question is submitted.

You can ask for correction, access or removal of eligible data through support. State the record and requested action clearly; we may verify your account first, and the result depends on local law.

Cookies may keep your policy choices, login route and device session active between the policy page and account area. You can manage or remove them through your browser, although some account steps may change.

Use the support route beside the cashier and include the relevant section heading, account contact detail and any payment receipt. This gives us enough context to route the dispute to the policy team.